Privacy Policy

Introduction

Welcome to https://flood-damage-restoration-pomona-ca.ecojohns.com (hereinafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information we receive from users interacting with our website, applications, services, and products.

Scope

This policy applies across all digital assets owned and operated by Flood Damage Restoration Pomona CA, including but not limited to our primary website, mobile applications, online forms, email newsletters, and any other digital services offered under the Flood Damage Restoration Pomona CA brand. However, please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Utilizing our applications and online services as an authorized user.
Visiting our official websites linked to this statement.
Engaging with us through various communication channels, such as emails, calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to enhance your experience and provide tailored services. The types of information we gather include:

Account Information: Details required to create and manage user accounts, including usernames, passwords, email addresses, and profile pictures.
Payment Information: Credit card numbers, billing addresses, and payment history are collected for processing transactions securely.
Financial Information: We may store records of your financial dealings with us, such as transaction amounts, dates, and frequencies.
Purchase Information: Data related to products or services purchased from our platform, including order numbers, quantities, and purchase dates.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, mobile phone numbers, and advertising IDs.
Location Data: Information about your geographic location when you interact with our services, used to provide location-based content and services.
Feedback and Reviews: We encourage user feedback and reviews, which include personal details like names and contact information, to improve our services.
Social Media Information: If you choose to connect your social media accounts to our platform, we may access your public profile information from these platforms.
Product Information: Details about products or services of interest to you, including preferences and customization options, are collected to enhance your shopping experience.

We acquire this data through direct user input, automatic logging files, and third-party sources who provide us with aggregated or de-identified information for marketing or research purposes.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to improve your experience on our website and for analytical purposes. Cookies are small text files stored on your device that help us recognize you as a user and gather browsing data. They fall into several categories:

Strictly Necessary: These ensure basic functionalities of our website, such as enabling login sessions or remembering your preferred language.
Preferences: Cookies in this category remember your settings and customization choices to provide personalized experiences.
Analytics: Used by our analytics providers to collect information about how visitors interact with our site, including pages visited and time spent on each page.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is no longer applicable, we securely delete or anonymize the data. This process ensures that your information is not retained beyond its intended use.

Security Measures

We prioritize the protection of user data and implement robust security measures to safeguard it from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of data at rest and in transit.
Secure third-party processing partners who adhere to strict privacy and security standards.
Regular security audits and updates to our systems.
Training of our employees on data protection best practices.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 (or a lower age if determined by applicable law in your jurisdiction). If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

Access, rectification, or erasure of your data.
Right to restriction (or pause) the processing of your data.
Right to data portability, allowing you to move or copy your data to another service provider.
Objection to the processing of your data for specific purposes.
Right not to be subject to automated decision-making, including profiling.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below. We will respond to your request within a reasonable timeframe.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any revisions on our website and indicate the effective date of the updated policy. We encourage you to review this page periodically for the latest information.

Contact Us

For any questions regarding this Privacy Policy, your data protection rights, or to exercise your choices, please contact us:

Email: [email protected]
Mail: Flood Damage Restoration Pomona CA, [Address], City, State, ZIP Code.

We are dedicated to addressing any concerns you may have about our data protection practices and the handling of your personal information.